Zappos's Customer Centric Culture Delivering WOW!

Baca artikelnya pak Roni di bawah ini. WOW! Zappos yang sangat kondang Customer Centric Culture-nya memang mumpuni dalam keunggulan layanan....

eCommerce Lesson Learned from Zappos - THE ZAPPOS MISSION: To live and deliver WOW

THE ZAPPOS MISSION: To live and deliver WOW . As we grow as a company, it has become more and more important to explicitly define the Zappos...